Points of view | INSIGHTS
PAGAMON, CONVICTIONS BASED ON OUR EXPERIENCESWith more than 180 projects conducted since Pagamon’s creation, our multidisciplinary consulting teams have built up strong convictions on your change issues, both at the sectoral and functional levels. Our points of view and insights provide you with a detailed and sometimes offbeat view of your own transformation.
POINTS OF VIEW
Strategic support
Building a coronavirus vaccine portfolio: which governments made the right move?
Analysis and comparison of a panel of vaccine portfolios. In the current pandemic context, where an unprecedented mass of information is circulating in the media, it seemed relevant to analyze the composition of vaccine portfolios built by different countries...
The ORC systems : a mature and reliable technology for the energy and economic efficiency of gas or diesel powerplants
Focus on applications for gas and diesel power plants. According to the International Energy Agency, energy efficiency represents the main lever for reducing current CO2 emissions, with 44% of the total potential This study focuses on one of these energy efficiency...
New emissions regulations and standards influence automakers’ strategy
Since 2017, the automotive industry faces new challenges to meet current environmental constraints. Changes in approval procedures, tightening of CAFE regulations and incentives for the development of electric vehicles are some of the factors that are currently influencing the short, medium and long-term strategy of automakers, forcing them to adapt quickly to a new way of conceiving mobility.
How to align employees’ skills with company’s strategic objectives?
In the context of a knowledge-based economy, where the human capital plays an increasingly important role, the implementation of a real HR strategy becomes essential. The objective of this strategy is to build and manage the best skills base for the overall success of...
Driving an operational due diligence: experience of the business’ sector and due diligence process is essential
Once a potential buyer has shown its interest for a firm or a business to be sold, it enters a process of check and analysis, called due diligence. This process aims to reach an overall view of the business, but also of the risks related to the deal. The due diligence...
Profitability Plan: generating breakthroughs able to galvanize a cost reduction program
In the European market, the difficult economic climate has prompted industrial firms to deploy innovative strategies to improve their operational performance and thus maintain their competitive advantage over players from emerging countries.The improvement of the...
Innovation & Offer portfolio
Towards a sustainable fashion industry: between greenwashing and real commitment
The “sustainable” initiatives of fashion brands throughout the life cycle of the garment.
Industry in the age of agility
"People need meaning and structures need agility" (Benoît Gaudron and Patrice Coumont - CGR)The Covid-19 crisis was a revelation of French deindustrialization and the catalyst for a national awareness of the importance of a strong industry. At Pagamon, we believe that...
Building a coronavirus vaccine portfolio: which governments made the right move?
Analysis and comparison of a panel of vaccine portfolios. In the current pandemic context, where an unprecedented mass of information is circulating in the media, it seemed relevant to analyze the composition of vaccine portfolios built by different countries...
The ORC systems : a mature and reliable technology for the energy and economic efficiency of gas or diesel powerplants
Focus on applications for gas and diesel power plants. According to the International Energy Agency, energy efficiency represents the main lever for reducing current CO2 emissions, with 44% of the total potential This study focuses on one of these energy efficiency...
Food consumption: responsible trends in the face of the Covid-19 crisis
How are these expectations evolving and how are they taken into account by the players in the sector? At the end of 2019, 60% of French people said they had changed their purchasing or eating habits over the past 3 yearsThe motivations and triggers were often varied...
The automotive industry and MaaS in France
Transform to better meet consumer expectations and take advantage of the mobility of tomorrow.The new vehicle market: a challenge for carmakers In 2017, 48% of new vehicles were sold to individuals, 22% to businesses, 18% to dealers and 12% to rental companies. Direct...
How to set up an engineering design process?
Having a clear and shared approach is essential at the beginning of the pre-project phase.How to strengthen the engineering design process right from the pre-project phase? How to integrate the good practices regarding the development from the upstream phase of the...
New emissions regulations and standards influence automakers’ strategy
Since 2017, the automotive industry faces new challenges to meet current environmental constraints. Changes in approval procedures, tightening of CAFE regulations and incentives for the development of electric vehicles are some of the factors that are currently influencing the short, medium and long-term strategy of automakers, forcing them to adapt quickly to a new way of conceiving mobility.
The factory of the future is autonomous… but driven by the customer and his expectations
The concept of the factory of the future has taken shape with the Industry 4.0 programs born in industrialized countries (Japan, United States, European Union...). The aim is to restore the image of the industry so that it creates more value, where its weight in the...
After-sales market: find new sources of growth based on a differentiated and accessible offering
After the warranty period, the majority of drivers are no longer going to manufacturer service points to perform vehicle maintenance: manufacturers find that the penetration of their after-sales network on their own fleet – 60% average – falls below 50% for vehicles...
Foster the emergence of innovation through a structured, transverse and sustainable approach
More and more companies are approaching innovation through dedicated processes, with a full functional dimension. Innovation cells are set up – often with success – and bring a creative dimension to the culture of these companies. Nevertheless, innovation is often...
Process & Organization
Industry in the age of agility
"People need meaning and structures need agility" (Benoît Gaudron and Patrice Coumont - CGR)The Covid-19 crisis was a revelation of French deindustrialization and the catalyst for a national awareness of the importance of a strong industry. At Pagamon, we believe that...
The factory of the future is autonomous… but driven by the customer and his expectations
The concept of the factory of the future has taken shape with the Industry 4.0 programs born in industrialized countries (Japan, United States, European Union...). The aim is to restore the image of the industry so that it creates more value, where its weight in the...
Profitability Plan: generating breakthroughs able to galvanize a cost reduction program
In the European market, the difficult economic climate has prompted industrial firms to deploy innovative strategies to improve their operational performance and thus maintain their competitive advantage over players from emerging countries.The improvement of the...
Mastering the industrialisation of an innovative production process: a structured collaborative approach to ensure quality and flexibility
Industrial companies continuously invest in research and development to maintain their technological edge in a highly competitive global market. Historically focused on cost reduction and technological innovation, these investment efforts now include other dimensions...
Reducing the lead-time of unstable industrial processes
A concerted upstream involvement combined with classical Lean.Lean is adopted in diverse business sectors and increasingly during product development phases. However, the first two Lean principles, that is to say the characterisation and identification of Value Added,...
How are organizations reviewing their organization to take the shift in the Customer Experience?
Technological breakthroughs or the birth of new business models via digital technology are transforming previously established industries.Uber revolutionizes the taxi market by offering a simple bottle of water to its customers, the SNCF transforms the waiting time...
Customer Experience
Towards a sustainable fashion industry: between greenwashing and real commitment
The “sustainable” initiatives of fashion brands throughout the life cycle of the garment.
Food consumption: responsible trends in the face of the Covid-19 crisis
How are these expectations evolving and how are they taken into account by the players in the sector? At the end of 2019, 60% of French people said they had changed their purchasing or eating habits over the past 3 yearsThe motivations and triggers were often varied...
Optimization of sales thanks to a better distribution of flows
How to redirect and better prioritize the flows to the stores in order to increase the network’s turnover?
Glossier, a 360° customer journey
Pagamon is a strategy and transformation consulting firm founded in 2013. We support major players in the industry, services and life sciences sectors in their search for balance. Helping them structure their strategic vision, transform their operational and/or...
The challenge of media and digital visibility on conversion in the automotive sector
With the emergence of new modes of mobility, the sharing economy, the automotive market must necessarily rely on digital to convert.
The factory of the future is autonomous… but driven by the customer and his expectations
The concept of the factory of the future has taken shape with the Industry 4.0 programs born in industrialized countries (Japan, United States, European Union...). The aim is to restore the image of the industry so that it creates more value, where its weight in the...
Interest of the CRM tools in the automotive sector
1. Uses and contributions of CRM in the automotive sector The customer journey can be divided into 3 phases: the acquisition of new customers, the conversion that transforms a purchase intention into action and loyalty. CRM tools play a very important role throughout...
Customer Experience in the B2B sector, let’s start!
Why are B2B companies interested in the customer experience? The concept may seem reserved for B2C activities, whose customers are considered more emotional.1,700,000 Facebook fans on the page of Maerks Line, Danish shipping company, 200,000 fans on Caterpillar's...
The customer experience of connected stadiums: thrilling spectators
A great club, a good slogan and a mythical atmosphere? This historic trio is clearly no longer enough to attract crowds into the stadiums.Make your audience vibrate ! With the declining attendance at stadiums in France (-6.5% for the 2015-16 season), clubs will have...
How are organizations reviewing their organization to take the shift in the Customer Experience?
Technological breakthroughs or the birth of new business models via digital technology are transforming previously established industries.Uber revolutionizes the taxi market by offering a simple bottle of water to its customers, the SNCF transforms the waiting time...
The customer experience, a journey strewn of pitfalls
Mother's Day offers Jeanne the opportunity to go to this well-known cultural and commercial temple where books are offered for sale on several floors. Of course, the online purchase and the free home delivery in 24 hours could have saved her the trouble of going...
The Seamless Experience Fanzine
UC designers, specialized consultants, chief digital officers, they transform the customer experience, in their companies or in others... Let's listen to Bastien Faure, Pagamon consultant specializing in customer experience.If, like William B. Costigan (the FBI agent...
HR & EMPLOYEE EXPERIENCE
Improving employee experience
Simplify daily work life, improve individual efficiency or collective productivity... or simply offer a better quality of life at work. So many issues to be addressed by the concept of employee experience!The increasing complexity of the systems and technologies used...
How to align employees’ skills with company’s strategic objectives?
In the context of a knowledge-based economy, where the human capital plays an increasingly important role, the implementation of a real HR strategy becomes essential. The objective of this strategy is to build and manage the best skills base for the overall success of...
Presentation by Clément Saint Olive (Alenvi) on the liberated company
As part of its internal training day on March 29, 2018, Pagamon was fortunate and pleased to welcome Clément Saint Olive, co-founder of the company Alenvi for a speech on the theme of the liberated company, applied to the particular case of Alenvi.The speaker: Clément...
DATA & INFORMATION
The factory of the future is autonomous… but driven by the customer and his expectations
The concept of the factory of the future has taken shape with the Industry 4.0 programs born in industrialized countries (Japan, United States, European Union...). The aim is to restore the image of the industry so that it creates more value, where its weight in the...
CHANGE MANAGEMENT
Improving employee experience
Simplify daily work life, improve individual efficiency or collective productivity... or simply offer a better quality of life at work. So many issues to be addressed by the concept of employee experience!The increasing complexity of the systems and technologies used...
How to align employees’ skills with company’s strategic objectives?
In the context of a knowledge-based economy, where the human capital plays an increasingly important role, the implementation of a real HR strategy becomes essential. The objective of this strategy is to build and manage the best skills base for the overall success of...
Interest of the CRM tools in the automotive sector
1. Uses and contributions of CRM in the automotive sector The customer journey can be divided into 3 phases: the acquisition of new customers, the conversion that transforms a purchase intention into action and loyalty. CRM tools play a very important role throughout...
International project roll-out
For a multinational company, align its subsidiaries on common standards and performance levels is a complex exercise which is part of large-scale transformation projects. With two major trends are emerging. Change acceleratesMultiplication of projects within the...
Profitability Plan: generating breakthroughs able to galvanize a cost reduction program
In the European market, the difficult economic climate has prompted industrial firms to deploy innovative strategies to improve their operational performance and thus maintain their competitive advantage over players from emerging countries.The improvement of the...
INSIGHTS
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