References

Diagnosis of engineering subcontracting

PROJECT OUTLINE

  • Pagamon is conducting a diagnostic of the operational performance of the engineering subcontracting of an automotive manufacturer.
  • Today, about 50% of the manufacturer’s engineering entry tickets are subcontracted, a trend that will accelerate in the future in workpackage format.
  • Recurrent criticism has been received from members of the manufacturer’s project teams regarding the level of competence of subcontractors in the outsourced project functions.
  • It was decided to launch a diagnosis to assess the situation.

PROJECT APPROACH

  • Approximately 35 interviews with a sample of actors directly involved with subcontractors on projects.
  • 15 interviews with actors of major engineering services companies.
  • Identification and qualification of the problems encountered by the business lines and projects on subcontracting in terms of quality, costs, and deadlines.
  • Formalization of recommendations and summary documents for the Engineering Management Committee.

RESULTS

3 priority transformation projects validated by the Management Committee:

  • Review of the manufacturer’s global subcontracting strategy.
  • Empowerment of service providers:
    • Implementation of a robust skills management system for service providers.
    • Strengthening of internal processes for service providers.
  • Continuous improvement of processes and treatment of pain points:
    • Accompaniment during the ramp-up phase on work packages
    • Clarification of roles and responsibilities in work packages.
    • Clarification of specifications and work units.
    • Access and use of tools facilitated for service providers.
    • Organization of the service on site.

Pagamon is a strategy and transformation consulting firm founded in 2013. We support major players in the industry, services and life sciences sectors in their search for balance. Helping them structure their strategic vision, transform their operational and/or digital model, and drive change. To support profitable, sustainable and responsible growth. As a committed player, Pagamon leads the Observatory of the Balanced Organization™, articulated around a "think tank" and an annual survey. In order to provide an innovative, sometimes offbeat, perspective on the strategic and operational implementation of transformations to support the growth of companies.