References

Clarification of the roles and responsibilities within a medical affairs department

PROJECT OUTLINE

  • The Chief of Staff of the Medical Affairs Department organized a Leadership Team workshop to clarify roles and responsibilities, improve interactions and internal modus operandi, and achieve operational excellence.

PROJECT APPROACH

  • Preliminary interviews with the 12 participants.
  • Consolidation of the interviews in a preparatory document:
    • A RACI explaining the roles and responsibilities of the different Medical Affairs activities.
    • Expectations and perceived difficulties between functions.
    • Difficulties felt about current work methods.
  • Facilitation of the workshop: presentation of the summary of the interviews, facilitation of plenary and sub-group sessions.
  • Consolidation of the results.

RESULTS

  • A RACI validated by the Medical Affairs Leadership Team.
  • 40 improvements and opportunities identified.
  • 23 dedicated actions on key pain points.
  • Reciprocal and team commitments signed by each participant.

Pagamon is a strategy and transformation consulting firm founded in 2013. We support major players in the industry, services and life sciences sectors in their search for balance. Helping them structure their strategic vision, transform their operational and/or digital model, and drive change. To support profitable, sustainable and responsible growth. As a committed player, Pagamon leads the Observatory of the Balanced Organization™, articulated around a "think tank" and an annual survey. In order to provide an innovative, sometimes offbeat, perspective on the strategic and operational implementation of transformations to support the growth of companies.