Pagamon helped to implement several recommendations following a diagnosis for a major player in tourism

Project outline

    • Standards exist for the training of operators at their workstation
    • The client wants to replace this training with digital and autonomous training, still respecting the standards in order to save investment, time and quality of training

Project approach

    • The project is carried out in an agile manner and Pagamon supported the development of the project on the side of the business team in the formalization of user stories, prioritization of the product backlog, definition of the Deepen the RUN use case to carry out a pilot with the BUs in early 2020
      Establish the criticality matrix of Product Information to simplify its updating, from the field to the PDM (Quable)
      Inventory and mapping of Product Information in the PDM and the interfaces that use them
      Establish a marketing glossary of Product Information
      Involve the Product Information team in data governance led by Business Intelligence

Results

    • The RUN portfolio use case is now ready to be deployed in all BUs
    • The gMDT-Pm organization is ready to support all major use cases
    • gMDT-PM is now involved in data governance activities

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